World-Class, Lean Performance in the SMEs - Small and Medium Enterprises - by Carlo Scodanibbio, Industrial & Business Consultant - Lean Management Consultant
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Carlo Scodanibbio
Industrial & Business Consultant
Lean Management Consultant

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Total Quality Management in the years 2000 - 4
Tools for improving Quality and Performance

OTHER QUALITY TOOLS

FLOW CHARTS

flow chart Flow Charts are used to "map" a process and represent it schematically.
Flow Charts come handy in many situations, including quality problems analysis.

Through a Flow Chart, the quality improvement Team is enabled to understand thoroughly a complex or sophisticated process and, by focusing on critical processing steps, to investigate thoroughly their likely contribution to the problem under scrutiny.

In many instances, processes have to be "re-engineered" to eliminate once and forever certain non-conformities.
This is done by introducing poka-yoke (fool-proof) techniques associated with critical processing steps.

 




CONTROL CHARTS
control chart In many processing operations certain critical quality parameters must be kept under close control over time.
That's when Control Charts come very handy.

There are many different types of Control Charts used in industry, with different purposes.
Their common denominator is to give the possibility of understanding phenomena variability over time and under different circumstances, both in order to visualise clearly the behaviour of the controlled variables and, eventually, to "stabilise" them.

 




All CREATIVE PROBLEM SOLVING Techniques, including:

K-T method Several K-T (Kepner-Tregoe) based methods;




brainstorming several individual and in-team BRAINSTORMING methods;




6 thinking hats De Bono's 6 THINKING HATS method;




TOTAL PROBLEM SOLVING Techniques and others.



this topic is now available in an e-course!!
The topic: Creative Problem Solving Tools & Techniques is dealt with extensively in Carlo Scodanibbio e-course
Creativity: the ultimate, lean resource for the years 2000
See full details of this e-course - click here


Several DECISION-MAKING (individual and in-Team) tools and techniques, based on different criteria (probability - value - opportunity - expected value - overall benefit - team weighted choice.....).


Several Improvement Planning tools, including the TREE DIAGRAM
(also called Systematic Diagram)
tree diagram


(more »)



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